Privacy

Last updated: 06/03/2026

1. Introduction

SwapAuto respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:

SwapAuto
Website: www.swapauto.co.uk
Email: enquiries@swapauto.co.uk

3. Personal Data We Collect

We may collect the following information:

Account Information

  • Name
  • Email address
  • Phone number
  • Username
  • Password

Listing Information

  • Vehicle details
  • Photos uploaded
  • Description of vehicle

Communications

  • Messages between users via the platform
  • Customer support enquiries

Payment Information

Payment information may be processed by third-party providers. SwapAuto does not store full card details.

Technical Data

  • IP address
  • Browser type
  • device information
  • cookies

4. How We Use Your Data

We use personal data to:

  • Create and manage user accounts
  • Display vehicle listings
  • Enable communication between buyers and sellers
  • Process listing payments
  • Improve our platform
  • Detect fraud or misuse
  • Comply with legal obligations

5. Legal Basis for Processing

Under UK GDPR we process data based on:

  • Contractual necessity – providing marketplace services
  • Legitimate interests – improving the platform and preventing fraud
  • Legal obligations – compliance with UK law
  • Consent – marketing communications where applicable

6. Sharing Your Data

We may share data with:

  • payment providers
  • hosting providers
  • analytics services
  • legal authorities where required

We do not sell personal data.

7. Data Retention

We retain personal data only as long as necessary for:

  • providing our services
  • complying with legal obligations
  • resolving disputes

Inactive accounts may be deleted after a reasonable period.

8. Your Rights Under UK GDPR

You have the right to:

  • access your personal data
  • request correction
  • request deletion
  • restrict processing
  • object to processing
  • data portability

Requests can be made by contacting us.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Cookies

SwapAuto uses cookies to:

  • improve website performance
  • remember user preferences
  • analyse website traffic

You can control cookies through browser settings.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data.

However, no internet transmission can be guaranteed to be completely secure.

11. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of those sites.

12. Changes to this Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with the revised date.

13. Contact

For privacy questions or data requests contact:

Email: enquiries@swapauto.co.uk